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Current Customer?
Your enquiry is important to us!
Please reach out to our team via the contact details presented in your service agreement.
Or
Urgent enquiries please call the number provided on your service agreement.
Opening Hours
Customer Care Response Days.
Mon - Fri: 9am - 5pm
Sat: Closed
Sun: Closed
FAQ's
Frequently asked questions
Where to send my inquiry if it is not quote or service related?
All inquiries can be sent via the quote form. Our team will respond with in 2-5 Business days.
I am very interested but located outside of your service area.
Regardless of your location, if you are with in New Zealand we would like to hear from you. Our team will respond with the best recommended solution to your request.
I am interested, But just don't know where to start.
Let us help you find a starting point. Reach out via our quote form. Mention what you are interested to look at, may it be Cleaning Service, Hire Service or maybe both and we will respond within 2-3 business days with information to help you with your decision.
What's the process?
What if my circumstances change?
Id like to be a part of the Neat & Spotless team
Do you clean residential?
Exterior building cleaning?
Once your free no obligation quote has been presented and you have decided it is the right fit and have advised that you would like to continue with our services, you will receive a service agreement outlining your great offer with confirmed pricing and payment instructions.
This is one of the main reasons why we recommend our hire packages rather then buying your own. There is flexibility and you are not stuck. Simply contact our team to discuss your circumstances and we would love to see how we can help. The same applies for cleaning arrangements too.
We would love to hear from you. Please send your interest via our Quote Form.
Our residential range only includes new builds with no furniture at this stage.
Not at this stage. Our website will be updated once we have extended our cleaning range to exterior building clean. This will include: Multi-level building exterior walls and windows wash.
Can you guarantee your products are safe for humans?
If it is unsafe for our team to be using the products on a regular basis it will most certainly not be part of our inventory. Therefore rest assured our customers will reap this benefit of safe products for humans and the environment whilst doing a superb job of keeping your spaces spotless and hygienic.