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Our assurance
We are committed to a high level of service. Our team are trained to provide our customers with great value service. However we understand that human error may occur therefore we have set measures in place to ensure our customers are assured this high level of service we promise is maintained through out our time together.
1
Police Vetting
All Neat & Spotless personnel have been police vetted. This is a measure set in place to assure our customers we are prioritizing security and safety of their staff and property when completing our service.
2
Insurance cover
In the event of damages incurred by Neat & Spotless, we wish to assure our customers that Neat & Spotless have set in place insurance as an assurance that after a thorough investigation should we find that the damages incurred were caused by Neat & Spotless we will ensure these are repaired or replaced and reported on for preventative measures.
3
Team Training
Knowledge is power and training is key to ensure the team we have provide the high quality service our customers deserve. Neat & Spotless team members undergo regular training for their wellbeing and for our customers benefit. We want to assure our customers that responsible Neat & Spotless personnel will be present on their work sites.
4
Trust policy
Our customers are businesses that require assurance their premises will be looked after and security is not compromised. Neat & Spotless understands this and places a high level of importance on training our teams to recognize, exercise and follow strict no exceptions protocol when it comes to respecting and taking care of customer work spaces.
